9/10 consumers will read online reviews to determine the quality of a local business
85% of consumers will read up to 10 online review for one business
1/3 of first time real estate clients choose their agents based on reputation
The uninhibited atmosphere of social media can create a dangerous setting for online reputations
Customers can search your name or reveal positive, negative or false information about you
68% of consumers say that if they were considering two comparable properties, the presence of a management response on one listing would sway them in its favor.
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