Rank Me Online's sentiment analysis identifies and automatically corrects the incorrect spellings and grammar to find the correct sentiment associated with the mention.
Since people frequently talks in slang language on social media, Rank Me Online's sentiment analysis algorithm is designed to read and understand these slangs to get to the real sentiment
Categorizes the content under different topics to understand the context. This makes our insights actionable.
Identifies the sarcasm behind the statements made to get to the true sentiment behind it.
Understands the sentiment based on the emoticons used in the conversations.
Understands Incorrect Spelling and Grammar
Rank Me Online’s powerful Sentiment Analysis algorithm identifies misspelled words and incorrect grammar. It rectifies the mistake in the conversations before understanding the sentiment behind those conversations.
Identifies Slangs
Rank Me Online’s powerful Sentiment Analysis identifies online slang language.
Understand your customers better than they understand themselves!
Understands Context
Here, the review given by a customer on a review platform after visiting a restaurant, states that-
“Mocktail is good..but service is not that good”, which means that the quality of mocktail was satisfying for the customer but the service was not good at all. Now, the matter of the word “good” two times in the statement does not mean that you need to be happy about it!! Sounds confusing? Don’t be. Here, our natural language processing comes into effect. It determines the emotional tone behind the statement and segregates it as positive, negative or neutral.
Detects Sarcasm
Rank Me Online gets you all mentions for any keyword that you want to track or hashtags.
Remove the data you don’t want to see and get only the data that’s relevant to you.
Analyzes Emojis
Did you know that Over 10 billion emojis are sent each day. Emojis are a useful way to get a quick overview of your consumers’ perceptions of your brand, and what they associate with it. They help in understanding the actual emotion behind the text posted by your audience.
Not only that, but they also help you in understanding how men and women use different emojis to express their feelings. This will help you in understanding how your customer segment behaves on social platforms.
Learn from a famous Italian Restaurant Chain how to increase footfall by strategically using Social Media to your advantage. Start leveraging social listening today and start reaching more customers from Day 1. Don’t believe us? Start your own trial and see for yourself!
